Terms of Service

Last updated: November 9, 2025

1. Acceptance of Terms

By accessing and using Metronix's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Use License

Permission is granted to temporarily access Metronix's services for personal or commercial use. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose without proper licensing
  • Attempt to reverse engineer any software contained in Metronix's services
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or mirror the materials on any other server

3. Service Description

Metronix provides on-premise AI infrastructure solutions. Our services include software deployment, integration support, and ongoing maintenance. All services are provided "as is" and are subject to availability.

4. User Responsibilities

You are responsible for:

  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Ensuring compliance with applicable laws and regulations
  • Providing accurate and complete information
  • Maintaining appropriate hardware and infrastructure for on-premise deployment

5. Data and Privacy

With our on-premise deployment model, all your data remains within your infrastructure. We do not access, store, or process your data on our servers. However, we may collect limited usage statistics and technical diagnostics to improve our services. For more information, please review our Privacy Policy.

6. Intellectual Property

All content, features, and functionality of Metronix services, including but not limited to software, text, graphics, logos, and source code, are owned by Metronix and are protected by international copyright, trademark, and other intellectual property laws.

7. Payment and Billing

Payment terms are specified in your service agreement. All fees are non-refundable unless otherwise stated in writing. We reserve the right to modify our pricing with 30 days' notice to existing customers.

8. Termination

We may terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the services will immediately cease.

9. Limitation of Liability

In no event shall Metronix, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

10. Disclaimer

Your use of the services is at your sole risk. The services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, and hereby disclaim all warranties, including without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which Metronix operates, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the services after any such changes constitutes acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us through our website or support channels.